We guarantee the lowest price in Australia on all the items we sell at fitonline.
Our staff are constantly checking online prices from other fitness equipment websites and stores, and updating our prices to ensure the best value for you. All items. All times of the year.
However, if we've missed something, we're happy to match a competitor's price on the following basis;
- Please tell us before (or at the time of) your purchase. Once the order has been processed, we can't change pricing.
- The competitor's item must be identical stock, brand-new and with original packaging.
- The item must be available from an Australian retailer, and sourced from the legitimate Australian distributor. This means we will not match (for example) shoe and watch prices from Hong Kong or the UK, since those products are often counterfeit and/or not covered by Australian manufacturer warranty. We also cannot match prices from parallel-importers like Catch and Kogan, since their product is usually sourced from overseas agents and is NOT covered by Australian manufacturer warranty.
- Please tell us where you've seen the cheaper price, and we need to confirm it.
- The item has to be in stock at the competitor retailer.
- We will match the "landed price" - that is, the total price of the item plus the freight.
- We cannot supply below cost. If, for some strange reason, another retailer is selling something below the cost we bought it for, we can't match that price.