Contact Us

Contact Us at Fitonline 

Do you want to know more About Us? Or for our contact details, see below...

COVID-19 NOTICE: Whilst we are open for business as usual, an unprecedented rise in demand together with strict safety procedures are slowing dispatch and couriers significantly. We are also unable to answer the telephone for large periods of the day as we work through our backlog. We do apologise for all this, but we're doing the very best we can.


(please read first!)

  1. Your item has shipped and you want to find out where the package is?
  2. Your item is faulty or broken?
  3. You need a Tax Invoice or Proof of Purchase
  4. You need a Written Quote (Corporate/Government orders, insurance claims, unit blocks, etc)
  5. You're seeking a showroom to see an item?
  6. Our full list of Frequently-Asked Questions might help.
  7. Our staff remain employed in our stores and our warehouses, and freight companies remain operational, so please have full confidence at this time that your order can be filled, albeit slowly! 


(Best way)

Please fill in the form below to send an email to us.

This is the best way to get onto us, and we'll get back to you ASAP.

You can send us an email directly from your email client using contactus AT (replace "AT" with "@")



For urgent or sales-related enquiries call us 7 days, on 1800 123909 during business hours (EST)

(Note that this number goes to one of our retail stores - we can help you with all product information and sales enquiries, however if you are following up an outstanding order we would suggest email as this goes to our Administration Centre)

Address is the online division of Fit Sports, ABN 41-235-495-947 in business since 1996!

Postal Address:
PO Box 1001
Byron Bay NSW 2481

Head Office Address:  
1/57 Township Drive
Burleigh Heads QLD 4220
(This is our administration office, so no product is on display here)

Warehouse Address:

We utilise warehouses in Brisbane, Sydney, Melbourne, Adelaide, and Perth, but also have a smaller warehouse at...
13 Kerr St,
Ballina NSW 2478